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 Voice Recording

Recording of telephone interactions with customers is critical and indeed legally mandated for many organisations including those in financial services, customer contact, security and public safety. Sigma Wireless partners exclusively with NICE, the world’s leading supplier of Voice recording solutions. Product from NICE offer much more than simply Voice recording, they also provide analysis and sophisticated management tools. Our solutions are fully integrated with legacy telecommunications infrastructure and offer unrivalled levels of resilience. Customers include An Garda Siochana and many leading financial services organisations and smaller enterprise customers. Our product portfolio is flexible ensuring that we have a solution to meet all operational and budgetary requirements.
Sigma Wireless has worked with NICE for many Years and in 2007 received an award from NICE for outstanding performance in the Public Safety Market.